Qiscus is a leading AI-powered omnichannel customer engagement platform, designed to help businesses in #EnablingConversations in this fast-evolving landscape. Founded over 7 years ago in Singapore, Qiscus now empowers companies across 18 countries to manage seamless, timely conversations with over 250 million users. By leveraging AI, our platform enables businesses to deliver exceptional CX across all touchpoints.
FULL-TIME POSITION
Backend Engineer (Hybrid - Yogyakarta Based)
What You Will Do:
- Contribute to the entire application lifecycle, focusing on coding and debugging
- Integrating user-facing elements developed by a frontend engineer with server side logic
- Building reusable codes and libraries for future use, including documentation UML.
- Optimize the application for maximum speed and scalability.
- Implement security and data protection.
- Design and implement data storage solutions (ERD).
What You Will Bring to the Role:
- Has experience at least 1 year as Back End Engineer, Full Stack or Web Developer.
- Experienced in using Git, Linux
- Working knowledge of Python/Golang/Ruby/PHP or ability to learn them quickly.
- Posess experience with web applications, databases and distributed systems (deployment).
- Create documentation for API and Code.
- Posess experience creating RESTful and Mock API.
- Understanding how to use Docker.
- Knowledge of data migration, transformation, deployment and scripting/automation.
- Understanding CI/CD
- Exceptional analytical thinking and problem-solving skills with effective communication abilities
Frontend Engineer (Hybrid - Yogyakarta Based)
What You Will Do
- Develop, maintain, and improve web pages for greater customer experience (CX) using a variety of programming languages
- Work collaboratively with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple platforms
- Collaborate with back-end engineers and web designers to improve usability and optimization
- Assist backend engineers with coding and troubleshooting
- Write functional requirement documents and guides
- Build excellent mock-ups and design prototypes
- Ensure high quality graphic standards and brand consistency
What You Will Bring to the Role
- Proven work experience as a frontend developers
- Experienced in using HTML, CSS/SASS, Git
- Experienced with JavaScript (ES6+)
- Experienced with framework (e.g. ReactJS / VueJS / AngularJS)
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles
- Ability to perform well in a fast-paced environment
- Possess excellent analytical and multi-tasking skills
Quality Assurance (Hybrid - Yogyakarta Based)
What You Will Do
- Participate in any product offers and/or kick-off meetings
- Track outcomes from the development phase (agile) and adjust to the requirements
- Develop detailed, comprehensive and well-structured test plans and test cases
- Execute test cases (manual or automated) and analyze results to confirm quality conformance fits with specifications and quality deliverables
- Perform automated tests with automation testing tools (such as Katalon, Selenium, etc)
- Record problems and issues
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Collaborate with teams to resolve issues
- Carry out regression testing every time changes are made
What You Will Bring to the Role
- Proven experience as a Software Quality Assurance or Quality Control
- Familiarity with Agile frameworks (scrum, xp, kanban) and regression testing is a plus
- Ability to create UAT test plan, test cases and test scripts
- Working knowledge of test software (e.g. Postman, Katalon, Selenium, JMeter, Burp)
- Excellent communication skills
- Problem-solving aptitude with adeptness in anticipation abilities
QISCUS INTERNSHIP PROGRAM
Web Developer Intern (Hybrid - Yogyakarta Based)
What You Will Do
- Assisting to translate user requirements into the overall architecture and implementation of the new systems
- Collaborated with UI/UX designers, software engineers, and researchers to solve applications design problems as they arise
- Understand, create and debug database related queries
- Assisting to create test code to validate the application against client requirements
- Monitor the performance of web applications & infrastructure
- Troubleshooting web applications with a fast and accurate resolution
What You Will Bring to the Role:
- Final year students, fresh graduates from any related fields, or young professionals with a maximum of 2 years of work experience.
- Commands expertise in at least one web framework, such as Laravel, Django, Ruby on Rails, Express, or similar.
- Possesses extensive experience in WordPress development.
- Demonstrates proficiency in PHP, HTML, CSS, and Javascript.
- Eager to learn new programming language and/or new technology
- Have a solid understanding of Algorithm and Data Structure
- Highly interested in and understand the development of the technology industry.
- Currently not attached to other employment programs.
- Willing to commit to the program for 6 months
Quality Assurance Intern (Hybrid - Yogyakarta Based)
What You Will Do :
● Participate in any product offers and/or kick-off
meetings
● Track outcomes from the development phase (agile)
and adjust to the requirements
● Develop detailed, comprehensive and
well-structured test plans and test cases
● Execute test cases (manual or automated “if
needed”) and analyze results to confirm quality conformance fits with
specifications and quality deliverables
● Perform automated tests with automation testing
tools (such as Katalon, Selenium, etc)
● Record problems and issues
○ Create logs to document testing phases and
defects
○ Report bugs and errors to development teams
● Collaborate with teams to resolve issues
● Carry out regression testing every time changes
are made
● Day-to-day
testing as a tester with dynamic projects
What You Will Bring to the Role :
● Final year students, fresh graduates from any
related fields, or young professionals with a maximum of 2 years of work
experience with have strong skill in Quality Assurance.
● Familiarity with Agile frameworks
(Scrum, XP, Kanban) and regression testing is a plus
● Ability to create UAT test plan, test cases and
test scripts
● Working knowledge of test software (e.g. Postman,
Katalon, Selenium, JMeter, Burp)
● Excellent communication skills
● Problem-solving aptitude with adeptness in
anticipation abilities
